Shipping & Returns
Shipping Policy
Pickup Point Delivery -
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You can pick up your shipments at your convenience from the Pickup location (Al Qusais Industrial Area 1, Dubai, UAE)
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Courier Delivery -
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Same-Day Delivery is available for customers shipping to select Metro areas.
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For orders above 1000 AED / 1 Package, Delivery charges in Dubai, Abu Dhabi city, Al-Ain, Ras-alkhaimah, Fujairah, Ajman - FREE
For orders above 1000 AED / Multiple Package, Delivery charges in Dubai, Abu Dhabi city, Al-Ain, Ras-alkhaimah, Fujairah, Ajman - AED 25 / package
For orders below 1000 AED, Delivery charges in Dubai, Abu Dhabi city, Al-Ain, Ras-alkhaimah, Fujairah, Ajman - AED 30 / package
Return & Exchange Policy
You may return most new, unopened items purchased from Malpurwala General Trading LLC within 7 days of delivery for a full refund.
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Usually in about 1-2 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
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Does Malpurwala General Trading LLC offer replacements?
Yes, you can create replacement orders by contacting us at info@mtrdg.com, following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item.
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For detailed information on return policy, please contact info@mtrdg.com